Your security is our priority.
Our product has been built with a range of security features and services to help keep your accounts secure. We protect our network of customers and merchants with a thorough screening process before they gain access to our services.
How we protect you.
Fraud
control
Afterpay monitors transactions to identify fraudulent trends and behaviours, to help keep customers safe.
If a customer suspects a fraudulent charge, there is opportunity to raise a report. Once a report is lodged, Afterpay will cover refunds related to unauthorised charges and cover non-merchandise chargebacks related to lost / stolen cards.
Afterpay uses encryption to protect customer information. The internet browser padlock icon indicates when you are using Afterpay, all communications between your computer and phone and our services are secure.
Staying safe from scams and fraud.
Staying safe from scams and fraud.
