"Afterpay keeps customers coming back.”
Why this Chempro Chemist pharmacy offers Afterpay
The Afterpay Advantage:
Afterpay offers financial accessibility for patients managing their health and wellness.
Afterpay attracts new, younger patients.
Afterpay drives customer loyalty.
Pharmacist Bard Kalati spends much of his day dispensing medicine, but it’s the interaction with his customers that he finds truly fulfilling. “It’s the best feeling to be able to help people.”
That’s why Annerley Midnight Chempro Chemist offers Afterpay - it helps their customers access the health and wellness products they need, when they need it.
And in return, customers keep coming back – and new ones are attracted by the accessibility on offer.
About Annerley Midnight Chempro Chemist.
Annerley Midnight Chempro Chemist is part of the Chempro Chemist group, and is located in Brisbane.
As the managing pharmacist, Kalati is passionate about helping people improve their health.
Afterpay gives on-the-spot access to health and wellness products.
Offering Afterpay means that Kalati’s customers can access the health and wellness products they need, when they need them, and pay them off over time, in instalments.
“Afterpay gives customers the opportunity to come into the pharmacy, pick up what they need and walk out happily. That means a lot to me.”
“Once they know we have Afterpay, they come back. Not only do you keep the customer, but you’re keeping a happy customer.”
Afterpay attracts new customers and retains loyal ones.
As well as making health and wellness products more accessible, Afterpay also helps businesses like Annerley Midnight Chempro Chemist grow.
“It helps maintain customers,” he says. “Once they know we have Afterpay, they come back. Not only do you keep the customer, but you’re keeping a happy customer.”
Kalati says that offering Afterpay helps attract younger customers, and that frequently people will call the pharmacy to find out whether Afterpay is available before coming in and making a purchase.
Afterpay’s Shop Directory has also driven thousands of referrals – and potential customers – to Chempro Chemist's websites.
“I think Afterpay should be an option in every pharmacy,” says Kalati. “I would highly recommend Afterpay. It will help you maintain existing customers and bring new customers in."
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